Privacy Policy

Last Updated: April 1, 2024

At Pinecrest View Photography ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pinecrestview.sbs (the "Website") or engage our photography services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

1. Information We Collect

1.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our Website
• Subscribe to our newsletter
• Request information about our services
• Book a photography session
• Contact us via email, phone, or social media
• Participate in surveys or promotions

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Postal address
• Payment information (when booking services)
• Photographs and images (as part of our services)
• Comments, feedback, reviews, and opinions

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage of our Website. This information may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Time and date of your visit
• Pages you view
• Links you click
• Search terms you enter

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Website. This helps us provide you with a good experience when you browse our Website and allows us to improve our site.

We use the following types of cookies:

• Essential cookies: These are cookies that are required for the operation of our Website.
• Analytical/performance cookies: These allow us to recognize and count the number of visitors and see how visitors move around our Website when they are using it.
• Functionality cookies: These are used to recognize you when you return to our Website.
• Targeting cookies: These record your visit to our Website, the pages you have visited, and the links you have followed.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process and fulfill your photography bookings
• Communicate with you about appointments, services, promotions, and events
• Respond to your inquiries and customer service requests
• Send you technical notices, updates, security alerts, and administrative messages
• Personalize your experience on our Website
• Monitor and analyze trends, usage, and activities in connection with our Website
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

3. Legal Basis for Processing

We will only process your personal data when we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal data. In most cases, the legal basis will be one of the following:

• Consent: You have given us consent to process your personal data for a specific purpose.
• Contract: The processing is necessary for the performance of a contract with you, such as when you book our photography services.
• Legitimate Interests: The processing is necessary for our legitimate interests, provided those interests do not override your rights and freedoms.
• Legal Obligation: The processing is necessary for compliance with a legal obligation to which we are subject.

4. Sharing Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. These include payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where we believe disclosure is necessary or required by law, regulation, to enforce our policies, or to protect our or others' rights, property, or safety.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" to you via email or conspicuous posting on this Website without unreasonable delay.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will promptly delete such information from our servers. If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us.

9. Third-Party Websites

Our Website may contain links to third-party websites and applications. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Google Analytics

We use Google Analytics to help us understand how our visitors use the Website. Google Analytics uses cookies to collect information about your visit to our Website. This information is generally used to compile reports and help us improve the Website.

The information collected is typically:

• Your IP address
• Browser type and settings
• Device information (such as operating system)
• Pages you visit on our Website
• How long you spend on each page
• The referring site or network

Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

11. Facebook Pixel

We use Facebook Pixel, a web analytics and advertising service provided by Facebook Inc. that helps us measure the effectiveness of our advertising, understand the actions people take on our Website, and reach audiences most likely to be interested in our services.

Facebook Pixel collects information such as:

• HTTP headers (IP address, web browser information, page location, document, referrer, and person using the website)
• Pixel-specific data (Pixel ID and Facebook Cookie)
• Button click data
• Form field names (such as 'email', 'address', 'quantity')

You can manage your Facebook ad preferences and opt-out of certain Facebook advertising by visiting your Facebook ad preferences.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.